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Need a Meal

/needameal
  hello@needameal.org
  (800) 975-1741

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All rights reserved.

How It Works

How Need a Meal works

Restaurant-quality meals from local kitchens, made affordable for every neighbor. Pay full price, use a voucher, or pay what you can on a sliding scale. Pick up at a community center near you.

What Need a Meal is

Good food, with dignity, at a price that fits the moment you're in.

3

ways to pay

5

minute order flow

Program

What Need a Meal is

Need a Meal is a community food program that connects local restaurants and kitchens to families and individuals across Sacramento. Restaurants prepare extra portions of their meals. We coordinate the logistics. Community centers serve as pickup points, so the food is close to home.

The goal is simple. Good food, with dignity, at a price that fits the moment you're in.

Funding

How the program is funded

No single source covers a meal. Every order is funded by a mix of contributions, which keeps the program sustainable and lets us offer flexible pricing.

~40%

Full-paying customers

Neighbors who can pay the full price of a meal. Their payment subsidizes meals for households that pay less.

~30%

Foundation and community grants

Local foundations and the City of Sacramento provide block grants that fund a portion of each meal served.

~20%

Partner organization vouchers

Schools, clinics, churches, and social service agencies receive blocks of vouchers to distribute to families they serve.

~10%

Restaurant donations and discounts

Participating kitchens contribute meals at reduced cost as part of their community giving.

Ordering and pickup

Ordering and pickup

The whole process takes about 5 minutes. Here is what to expect.

1

Browse meals

Filter by dietary needs, pickup site, and date. See what's available today, tomorrow, or later this week.

2

Add to cart and check out

Choose how to pay. Full price, a voucher code, or sliding scale.

3

Pick up at the site

You'll get a confirmation email with a pickup code. Show it at the community center during your pickup window.

A few notes about pickup

If a meal is out of stock at your nearest site: you can wait 1 to 2 days and the meals will be allocated to that site, or you can pick up across multiple sites today.

If you can't make your pickup window: orders can be rescheduled up to 1 hour before pickup from the order page.

If something goes wrong: call the site directly or contact Need a Meal support. We'll make it right.

Payment

Three ways to pay

Every order can be paid in one of three ways. Choose what fits your situation. There's no judgment, and the meal is the same.

Full price

Pay the listed price by card.

  • Charged at checkout
  • Helps subsidize sliding scale meals
  • Works for any meal, any site

Most full-price customers tell us paying forward is a quiet way to support neighbors.

Voucher

Use a voucher code from a partner organization to cover the full meal cost.

  • Enter the voucher code at checkout
  • Each voucher covers one full meal
  • Vouchers don't expire within the program year

No card needed if your voucher covers the order.

Sliding scale

Pay an amount that fits your situation. Self-attested. No documents required.

  • Answer a 2-minute eligibility survey
  • Get a suggested price range
  • Pay any amount in your range, including $0

Your answers are private. Used only to suggest a range.

Vouchers

How to get a voucher

Vouchers are distributed through partner organizations who already work with families across Sacramento. If you're connected to one of these groups, ask whether they have Need a Meal vouchers available.

Sacramento City schools

Family resource centers and school counselors

WellSpace Health

Community clinic case workers

Sacramento Food Bank

Distribution day volunteers

Mutual Assistance Network

North Sac neighborhood services

Faith-based partners

Local churches and faith communities

City of Sacramento

Senior services and youth programs

Sutter Health

Hospital social workers and discharge planners

Veterans services

Sacramento County Veterans Office

Don't have a partner connection?

The sliding scale is open to anyone, no referral or voucher needed. Just choose "Pay what you can" at checkout and complete the short survey.

Sliding scale

How the sliding scale works

The sliding scale is built on a simple idea: people pay what fits their situation today. We don't ask for proof. We ask a few questions to suggest a fair range, then you pick a number in that range.

A

Answer a few questions

Household size, approximate monthly income range, and a few optional life-circumstance checkboxes (caregiver, recent job loss, SNAP, WIC, veteran, etc.).

B

See a suggested range

Based on your answers, you'll see a suggested contribution range for this order. It might be $0 to $20, or it might be the full price minus a small subsidy.

C

Choose your amount

Slide to any amount in your range, including zero. Pay with card if your contribution is more than $0. The rest is covered by program funds.

Privacy and dignity

Your answers stay with Need a Meal. They aren't shared, sold, or used to qualify you for anything else. The amount you pay is never visible to the kitchen or the pickup site staff.

FAQ

Common questions

Can I order for someone else?

Yes. You can place an order and have a friend, neighbor, or family member pick it up. They just need the pickup code from your confirmation email.

What happens if I miss my pickup window?

Reach out within 24 hours and we'll either reschedule or refund. Meals not picked up are donated to a partner pantry rather than wasted.

Are the meals safe to eat later? Do I need to refrigerate?

Yes. Meals are kept refrigerated at the site. Take them home and refrigerate within an hour. Most meals are good for 3 to 4 days refrigerated, or can be frozen.

Can I get a meal that fits my dietary needs?

The browse page lets you filter by gluten-free, vegan, vegetarian, dairy-free, nut-free, halal, kosher, low-sodium, and diabetes-friendly. Each meal also lists ingredients and nutrition.

Is there a limit to how often I can order?

Voucher and sliding scale orders are limited to one order per household per day, with a maximum of 14 meals per week. Full-price orders have no limits.

How do I become a partner organization or donate?

Contact partners@claymeals.org. We're always looking for organizations who can distribute vouchers and donors who want to fund meals for the community.